But how do you go about choosing the best
data recovery company? There’s no set formula for choosing the best, but
there are some tips you can follow in order to get the best bang for
your buck.
The first thing to be aware of is the pricing. Hard drive recovery is
not exactly a cheap service (you’ll be looking high up in the three
figures at least), but you essentially have to weigh up whether you need
your money or data more. Be cautious of those that offer a fixed, single
price for their services. Hard drive recovery is not a blueprint
procedure and drives will need different procedures performed depending
on the type of damage. A reputable service will also only charge you the
full price if they manage to actually recover the data. Although a small
fee for attempting to recover is fair, you certainly shouldn’t have to
hand over the money if you haven’t got the service you expected.
You should also pay attention to testimonials from previous customers.
Ask your friends if they’ve had any experience. If not, the internet is
always your trusty companion. Do a search for reviews of the company and
see how successful they are at recovering data. Make sure you’re looking
at a wide sample of testimonials and not just those listed on the
recovery company’s website – they’re obviously going to be in their
favour. You might find comfort if the recovery service has dealt with
high profile business clients, but don’t let a lack of these put you
off. Also, be sure to consider the source of the testimonials.
Well-established communities and forums - such as reddit.com,
tomshardware.com and overclockers.com - should carry more weight than an
anonymous blog (which may actually be propaganda, rather than an
unbiased review).
Be wary of those that offer a 100% success rate. It may sound appealing,
but either that data has been skewed or it’s not true. Contact the
company and ask questions. Don’t be afraid to be inquisitive. This is
your money and data on the line. What is their success rate figure built
from? How do they perform the procedure? What are their guarantees? Make
a note of all replies just in case you need to refer to them later.
Finding a reputable company can be tricky, so make sure you do your
research. Be sure to explore all your options. Don’t just go for the
cheapest option or the one that is closest to you. This is your data
we’re talking about. It’s important that you do not skimp on quality in
a panic. However, on the other hand, it’s also important not to pay more
than what you need to. If it comes back unsuccessful then do not be
totally put out as you may find your luck with another company.
With these tips in mind, you might want to start your search with these
well-known companies:
- DriveSavers – This company is partnered with Newegg.com, a website you
likely already trust for deals and reviews on PC components and
hardware.
-
Best Buy – The Geek Squad offers data recovery, but you don’t get
anything on par with a pro data recovery lab until Level 3. Choose Best
Buy if you are more comfortable dealing with someone face-to-face.
- The Data Rescue Center – While their DIY software may not be worth the
money, if you are looking for an alternative to DriveSavers’ mail-in
service, try The Data Rescue Center.